WPG Customer Story

Case Study: High-Performance and Cost-Effective Security

A wealthy family came to WPG, concerned about their out-dated security system protecting their 3 homes; one in Brazil, one in London, and one in Los Angeles.

The Problem

A wealthy family came to WPG, concerned about their out-dated security system protecting their 3 homes; one in Brazil, one in London, and one in Los Angeles. They also had assets including a yacht in the Caribbean that they wanted to be protected. They have personal assistants and a paramedic with the family at all times, and they want the peace of mind that comes with knowing that someone is “watching out” for them.

The Challenge

  • When assessing the homes of the client, WPG found that the once robust security system was in disrepair and completed outdated.
  • The system was over 10 years old, and the fence sensors, alarms and the broader security system were not giving the family the needed protection.
  • The security system updates had not been done, as was promised by outside vendors.
  • Also, the security personnel on the premises were complacent and unkempt.
  • WPG discovered the guard staff was only hired through a temp agency which was definitely not in the best interest of the family.

The Result

The World Protection Group proposed a team of high level security agents.

  • A team is made up of agents with law enforcement and military experience.
  • Many have performed executive protection domestically and abroad
  • Many hold more than 400 hours of training each.
  • They have vast experience working in estates like this one as well as higher threat level environments.
  • They are fit and trained to collect protective intelligence in order to avoid an incident from ever occurring
  • In addition all WPG security agents were trained on the specific security issues  and risks at the location prior to the take-over of the estate.
  • All current with CPR, first aid, and AED certifications.
  • WPG was also able to reduce the bill rate by 20% to bring it more in line with market pricing.

WPG proposed an annual maintenance contract to take over the security system with the objective to restore 100% use of the system and bring it up to date,  at a cost of less than half of the previous vendor’s estimate.

The client was very pleased and highlighted the:

  • full service capability of the company
  • total transparency
  • cost savings
  • quality improvement
  • overall security improvement
  • and the ability to mobilize quickly

as keys to their initial and ongoing satisfaction with WPG.

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